CANCELLATION & NO-SHOW POLICY

We operate a strict 12 hour cancellation policy for our studio classes. This means that if you cancel up to 12 hours prior to the class start time, your class credit will go back on your account with us and you can use it for another class in the future.

If you cancel within less than 12 hours of the class start time, you will incur a late cancellation penalty. If you are unable to attend a class in the studio, please cancel no matter how late, as you may also incur a no-show penalty. To find out more about what our penalties charges are, please read our Cancellation & No-Show Policy here.

Please arrive 5-10 minutes before class. If you’re running late, you may not be admitted to the class, this is for yours and your peers' safety and enjoyment. If you’re more than five minutes late, we may offer your space to someone who has dropped into the studio, so please call the studio if you are running late.

Workshops and Courses are non refundable and non-transferable.