We have changing rooms, lockers, baby changing facilities and secure bicycle stands outside.

The studio is wheelchair accessible including our wc. There is a step up to the front door but we have a ramp.

We do not have shower facilities at our studio.

No, we have all the equipment you’ll need. You can of course bring your own mat if you prefer though.

For hygiene reasons, socks are compulsory in Reformer Pilates. If you have gripper socks then these are ideal, but if you don’t own a pair, we sell them at the studio for £5 or we have gripper pads which you can place under your feet if needed.

A lot of the streets are permit holders only during the hours of 8.30am - 6.30pm Monday - Friday.

However, there is free parking for up to an hour on Crawley Road and two hours on Claude Road which are both nearby. There is also on-street paid parking via Pay by Phone nearby.

We have a weekly free 30 minute Reformer Pilates Taster session at 10am every Friday.

We also have two brilliant intro offers available for new customers:

Mat Studio intro offer - 5 classes in your first month for £30

Reformer Studio intro offer - 3 classes in your first month for £49

Each pack will expire one month after the first class you book

We have some classes which are priced at a concession rate. These are Gentle Pilates and Postnatal Yoga with baby. These are £10 per session or £8 if you buy a block of 10 classes.

We do, yes!

We offer a 10% discount for students and NHS workers, provided you can produce a student card or NHS employee card upon purchase.

Our off peak classes are:

• Postnatal Yoga with Baby Mondays & Wednesdays 10.30 - 11.30 am

• Gentle Pilates Tuesdays 11 am - 12 pm

Everything else would be considered peak classes.

The general advice on exercising during pregnancy is not to take up anything new. We have specific Prenatal classes that you can join if you are new to yoga and reformer pilates. Please book into these if you have never done yoga or reformer pilates before.

Yoga - If you had a regular yoga practice before you were pregnant, it’s most likely fine to continue joining those classes with modifications. Most of our teachers are pre and postnatal trained, so please make the teacher aware at the beginning of class so they can provide suitable modifications.

Barre & Pilates - If you do a lot of exercise and these classes are something you did before you were pregnant then, it may be fine to continue with some modifications depending on the stage of pregnancy you’re at.

As these classes are more core focused, they require a lot more modifying than yoga, so the class may not be suitable. Please contact the studio before attending a barre or pilates class

Reformer Pilates - If you did Reformer Pilates before you were pregnant then, it may be fine to continue with some modifications depending on the stage of pregnancy you’re at. In reformer classes we focus a lot on the core and lie on our back a lot so modifying would be essential.

Level 3 Reformer Flow and Power Reformer classes are NOT suitable at any stage during pregnancy. If you're pregnant and less than 20 weeks, you may be able to attend a Level 1 or Level 2 Reformer class, but it is essential that you contact the studio before booking any non prenatal reformer pilates classes before attending.

It is preferable for anyone who is pregnant to attend our Prenatal Reformer Pilates classes which happen twice weekly.

Yoga

Slow Flow on Sundays at 10.15am or Basics Yoga on Tuesdays at 6pm are ideal for beginners.

Yin Yoga is a very slow restorative practice so it’s suitable for levels and happens once a month on Fridays at 7.30pm.

Depending on how active you are, you might be fine to attend some of the open level Vinyasa classes as the teacher will offer variations throughout depending on whether you want to challenge yourself or takes things slower

Mat Pilates

We have a Beginners Pilates class Sundays at 9am

We also have Gentle Pilates on Tuesdays at 11am - this class is aimed at anyone dealing with an injury, over 60 or anyone that just wants to take things slower

Reformer Pilates

We have Beginners Reformer Pilates (Level 1) throughout the week at various times. If you’re completely new to Reformer Pilates we ask that you attend at least five of these classes before moving onto any other classes.

In addition to these classes we have a FREE 30 minute Beginners Reformer Pilates taster session every Friday at 10am.

We also have monthly 4 week Beginner Reformer Pilates courses that can be booked via the website or the app.

When a class is full, you have the option to join the waitlist so that if someone cancels, the system automatically moves down and offers the space to the first person on the waitlist.

You will receive an email or a text message (SMS) asking if you’d like the space. You’ll have 12 hours to confirm before it expires, but please respond as soon as possible so we can offer the space to someone else if you’re unable to make it.

If you don’t get added to the class, the credit you used to join the waitlist will go back onto your account so you can use it for a future class.

If you’re on the waitlist and you know you can no longer attend the class. Please cancel yourself from the waitlist so that others can be offered the space.

We operate a strict 12 hour cancellation policy for our studio classes. This means that if you cancel up to 12 hours prior to the class start time, your class credit will go back on your account with us and you can use it for another class in the future.

If you cancel within less than 12 hours of the class start time, you will incur a late cancellation penalty. If you are unable to attend a class in the studio, please cancel no matter how late, as you may also incur a no-show penalty. To find out more about what our penalties charges are, please read our Cancellation & No-Show Policy here.

Please arrive 5-10 minutes before class. If you’re running late, you may not be admitted to the class, this is for yours and your peers' safety and enjoyment. If you’re more than five minutes late, we may offer your space to someone who has dropped into the studio, so please call the studio if you are running late.

Workshops and Courses are non refundable and non-transferable.

Our text message (SMS) alerts are STRICTLY for notifying you that you have been bumped up from a Waitlist spot or if there has been a last minute change of schedule to your registered class. It is the fastest way for us to share with you this news!

So make sure you have your number attached to your profile and you are signed up to receive these alerts.

We will NEVER use SMS to communicate any marketing material.

Reward points are accumulated through your interactions with Pause. Purchases, class bookings and attendance, referrals all earn you points towards redeemable discounts.

How they’re earned:

• Each class or event attended = 50 points

• Each £1 spent = 10 points

• Write a review for the studio = 100 points

• Refer a friend to the studio = 150 points

• Refer a friend who makes a purchase = 500 points

Discounts include:

• 10% off any purchase with 5000 points

• 20% off any purchase with 8000 points

• How long do I have to commit for? Each contract has a 4 month minimum commitment

• Can I upgrade my membership during my contract period? Yes, absolutely! If you would like to downgrade or cancel your membership we require one month's notice before the end of your current contract.

• How do I cancel my contract? We require a minimum one month's notice for any cancellation requests. Just send us an email, and your contract will be cancelled at the end of its contract period.

• Can I put a hold on my monthly recurring membership? Yes! We can put a hold on your monthly membership for up to two weeks. You can request a hold on your membership a maximum of two times in a year’s period (begins from first month’s start date).

• What happens after the 4 months has finished? Your contract will just auto-renew unless you have asked us to cancel it or change it.

• Can I use my reward points to buy the membership? Yes you can! Get in touch with one of the team and we will apply that for you!

• What happens if I don't use my credits each month? The credits just reset and do not rollover each month, so make sure you use them!

• Can I share my credits with a friend? Credits can only be used by the person who has purchased the membership

• Are there any special perks if I buy the membership? Yes! You get 10% off workshops and courses at Pause.